About Us

What Is Second CRM?

Second CRM offers a common technology platform, covering sales, customer service and operations, for small to medium businesses, to implement data driven standard processes that improve productivity and help businesses scale.

Along with the generic automation software that serves majority of small to medium businesses, Second CRM for Industries, offer preconfigured versions of Second CRM for the selected industries, helping businesses to immediately benefit from the proven best practices, without any additional customisations.

Our Vision

Every Asian business to use CRM.

Our Mission

To provide the technology infrastructure to help Asian businesses leverage the power of new technology to engage with their customers and operate in a more efficient way.

Why Soft Solvers?

Asian Products

SoftSolvers develop its products keeping in mind the needs of Asian businesses. From supporting all Asian languages, currencies and taxation, offer billing in local currencies, to having customer support guys speak local language, goes a long way to establish ourselves as the first choice among Asian businesses.

Data driven Standard Processes

SoftSolvers promotes automation and data driven approach to manage any business. Implementing standard business processes with automated workflows, and escalating any anomalies with real-time dashboards and KPI’s are MUST for a predictable business growth and scaling up.

Always there for Customers

SoftSolvers offer free support via email, phone, skype and even whatsapp, without any additional cost, as long as customers are using our products. Multiple implementation and support packages are available to meet the needs of every business.

No Big Bang Approach

SoftSolvers encourage businesses to start with basic automation features and then slowly add more advanced features as they become ready to scale. This way businesses don’t fork out any big amount upfront, without seeing any tangible return and also help employees in smoother transition.

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