Digitally transform your business by using our state of the art CRM for engineering firms. Our technology is built specifically for engineering services companies, whether working on new projects or maintenance contracts, it transforms the way operations are handled conventionally. Eliminate paper, incorporate mobile technology and enhance your field service management. Improve customer engagement, automate reporting and reduce your man hours for optimum profitability.
- Delayed communication resulting in an increase in operational costs.
- Running multiple projects and missing out on some key deliverables.
- Able to schedule own technicians or subcontractors for timely preventive or ad-hoc maintenance activities.
- Ensuring technicians meet all the technical requirements and documents before they visit a plant for any task.
- Loss of time due to inefficient inventory management.
How Second CRM can help
There are many modules and features in Second CRM that can be implemented to address the specific challenges of a engineering services company, including many out of the box and some specially configured or customized for specific needs.
What our clients are saying
The Second CRM team listens to our requirements, understands our needs and comes up with a solution that is tailored to solve our problems.Izzuddin
The web based Second CRM provides a central platform which serves the needs of our sales & marketing teams among various countries. Their support team is very professional with timely responses to our queries.Mr. Joseph Ong
We had three requirements for the selection of a CRM system. Firstly, a Malaysian CRM company with a good track record, trusted hosting service for data security and lastly, local support that could be reached anytime. Second CRM has met all three requirements and surpassed our expectations.Christopher Peh
Don’t compromise growth with manual operations or isolated apps.
Manage all your company operations in one cohesive system, covering sales, customer service and all your operations to drive processes, productivity, and consistency the way you want.
+603 8687 4433 (Malaysia) | +65 6304 8022 (Singapore)