CRM for Property Management
Effective Property Management for Better Returns
Track enquiries across properties, manage contracts, automate billing & collection, share periodic surveys and get real-time analytics.
Property management is a complex business that requires a good property management system that allows you to manage multiple aspects of the business efficiently. Right from rental management to outright sales, sales team management, defect liability management, managing customer complaints, periodic maintenance of facilities and even customer feedback management, we have it all in a single system that is able to give you a bird’s view of the entire business along with highly customisable reporting.
- Having disgruntled homeowners who are not happy with the service levels.
- Taking too long to resolve customer complaints.
- Having events and marketing campaigns that are not bringing in conversions.
- Leads that are slipping out due to poor follow-ups.
- Difficulties in scheduling technicians servicing multiple properties.
- Bad feedback from existing customers on social media.
How Second CRM helps
There are many modules and features in Second CRM that can be implemented to address the specific challenges for property management, including many out of the box and some specially configured or customized for specific needs.
What our clients are saying
Managing our corporate clients has never been easier. Second CRM is such a powerful tool and its very user friendly.Muhammad Zaki Kamaruddin
Our operations have now been totally streamlined. No more messy spreadsheets, overlooked billing and servicing.Abdul Halim
The Second CRM team listens to our requirements, understands our needs and comes up with a solution that is tailored to solve our problems.Izzuddin
+603 8687 4433 (Malaysia) | +65 6304 8022 (Singapore)