CRM Software for Retail & eCommerce
Sell Online Effectively to Improve Profits
Manage multichannel selling, streamline inventories & deliveries, improve customer engagement and loyalty and get real-time insights.
Second CRM offers an efficient solution for retail & eCommerce businesses to automate and centralize their Online and Offline Sales process in one platform. Manage and track all sales processes, right through recent transactions, product history, shipping preferences and more. Automate your workflows, manage customer interactions, improve retention rates and engage your customers.
- Having sold your products in multiple sales channels can be an elaborate task since you would have to update your products one by one in each sales channel.
- Inability in being creative with your website as you are forced to accommodate the limitations provided by the website builder.
- Limitations with conventional Point-of-Sale systems can be painful as you are limited in terms of the reporting that you are able to generate.
- Unable to link your online and offline stores and manage them in a single platform.
How Second CRM helps
There are many modules and features in Second CRM that can be implemented to address the specific challenges for property management, including many out of the box and some specially configured or customized for specific needs.
What our clients are saying
Managing our corporate clients has never been easier. Second CRM is such a powerful tool and its very user friendly.Muhammad Zaki Kamaruddin
Our operations have now been totally streamlined. No more messy spreadsheets, overlooked billing and servicing.Abdul Halim
The Second CRM team listens to our requirements, understands our needs and comes up with a solution that is tailored to solve our problems.Izzuddin
+603 8687 4433 (Malaysia) | +65 6304 8022 (Singapore)